The ATT&CK framework, developed by Mitre Corp., has been around for five years and is a living, growing document of threat tactics and techniques that have been observed from millions of attacks on enterprise networks. The funky acronym stands for Adversarial Tactics, Techniques, and Common Knowledge. It began as an internal project and morphed into this behemoth of a public knowledge base. In this post for CSOonline, I discuss what ATT&CK is, how it can be used, and how some of the numerous security vendors and consultants have picked up on using it.
With my partner Paul Gillin, I discuss a few thoughts about the changing nature of privacy and what the revelations of the past week mean for marketers.
Reactions to the Facebook disclosures have been negative. The Internet Society has posted an op/ed saying that “Mark Zuckerberg’s apology is a first step, but it’s not enough.” Certainly, many people and businesses (SpaceX and Tesla are two corporate examples) are deleting their Facebook pages, but do they really understand that this data persists for quite some time? The EFF has this handy guide for individual privacy, and Wired has posted a more comprehensive series of suggestions here. We suspect that some corporate users will also get smarter about how their data is consumed by social platforms of the future. Hopefully, some solid regulation will come of this movement, and a better appreciation of our customers’ privacy too.
There’s also a new academic study on web tracking tools that shows that the threat of misbehaving third-party applications trampling on private data is huge. Thousands of these tracking tools are used by online advertisers, and many are good at evading ad blockers.
The notion of privacy by design has been around for more than a decade; perhaps marketers should take a moment to review some of its precepts.
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The first thing many of us think about when it comes to the future relationship between artificial intelligence (AI) and cybersecurity is Skynet from the “Terminator” movie franchise. But I spoke with Dudu Mimram, the CTO at Telekom Innovation Laboratories when I was in Israel earlier this month, and he has a somewhat rosier view. He suggested that AI must be understood across a broader landscape, regarding how it will influence cybersecurity and how IT can use AI to plan for future security technology purchases.You can read my blog post in IBM’s Security Intelligence here.
The days when users are required to remember numerous complex passwords may be coming to an end, as single sign-on (SSO) technologies are finally taking hold in state and local agencies. SSO tools provide a number of valuable security benefits. Among them are to better bridge the gap between cloud and on-premises servers, applications and services and they help agencies prevent the proliferation of bad passwords. You can read more details in this first piece for StateTech magazine.
Several factors have brought this about: better technology, a wider selection of identity management tools, lower-cost SSO alternatives and a heightened awareness of massive password breaches. State and local agencies should keep several important factors in mind as they consider SSO solutions, as I wrote about in a second article for StateTech magazine recently.
My most recent comparative review for Network World on SSO tools was done in 2015 and gave Centrify (shown here) and Okta the highest marks.
Ever wonder why some cyber security firms are constantly in the news? Do they offer a better solution? Know more than their competition? Do the heavy-lifting research that differentiates and substantiates their spokespeople in the minds of the media? Could be.
Or it could be that your spokespeople simply aren’t savvy enough to win media interest. In cyber security, expertise means a lot. But so does the ability to deliver powerful and memorable sound bites on breaking or trending news while empathizing with the interviewer to give the media what it wants (without a sales pitch!).
The process begins with carefully selecting your spokesperson and then educating and grooming them to deliver a message that simultaneously entices coverage while still reflecting favorably on the reputation and expertise of your company.
Start with the audience. Are you shooting for general business media or the technical, vertical media? If youâ€™re looking for coverage in the New York Times or on CNN, then you want a spokesperson who can speak at a 30,000-foot level about how an attack or topic impacts a business, family, or person.
The trades? Well, they want someone who can get into the weeds and explain the precise technical shortcomings or trap doors that a hacker or fraudster is exploiting.
Who in your organization could speak to one or both sides of the coin? Make the call and then train them to understand:
1. Media coverage is not about sales or lead gen. Rather, it’s about leveraging third-party credibility to establish thought leadership. Great spokespeople know how to quickly size up the direction of an interview and give the reporter new insights or understandings, information they can’t get elsewhere to propel their stories forward and get them filed and into print.
2. Reporters and producers want interviewees who understand the media rules of engagement. A great interview is a bit like jujitsu. A reporter comes at you from a position or angle. You need to be ready to take the barrage or use the momentum to deflect and disarm. It’s a learned skill, and one that will never be mastered without preparation and training.
3. Media interviews don’t waste time, they leverage it. Thought leaders lead by sharing and engaging with a community. There’s no more powerful way to share and engage than in leveraging the reach and credibility of the media. Building a media presence doesn’t take away from a thought leader’s job. Rather it advances it, along with the goals and objectives of their employer.
4. Charisma counts and it can be learned. Not by our spokespeople, you say? They are too nerdy, too techie. Ironically, there’s nothing wrong with getting your tech on if you’re speaking to the right audience and understand some of the rules of engagement espoused here. A 23-year old nerdy ex-hacker often conveys more authenticity than some slick, paid corporate spokesperson. The key is to harness that nerd-dom and put it work educating and engaging with the media in a real and compelling manner.
5. Sound bites matter. It’s not spin. It’s not hyperbole. The media love short, pitchy sound bites that they can use to convey meaning in a few words instead of paragraphs. “It’s ridiculous that 140 million Americans had their data stolen because a single person failed to install a patch.” You get the point. Develop those sound bites for your spokespeople before each interview and you will dramatically increase the impact of your media coverage.
Some people are naturals at speaking to the media. Most aren’t. But it is a skill your spokespeople can learn and practice before they ever talk to a reporter. The PRCoach website has a bunch of clips illustrating common interview mistakes, and has other helpful resources too. And this document lists the mistakes spokespersons make with consumer media, such as not staying on topic or losing control over the interview, or taking too long to make your point and not speaking in sound bites.
Use these five points as the backbone of their training as you shape them into go-to media sources. And maybe you can develop your own version of such security rockstars as Troy Hunt, Tavis Ormandy (who is from Google), Cris Neckar of Divergent Security and Chris Vickery that are often breaking news and being quoted by the security trade press.
I first met Adrian Lamo back in 2002. I was teaching a high school networking class and I thought it would be cool to have the kids experience a “real” hacker, since so many of them aspired to learn how to get into the computerized grading system that the school ran. It wasn’t a very exciting teachable moment, as I recall. But Lamo made a big impact on me, as he couch-surfed in my New York suburban apartment.
Sadly, I learned that last week he died at age 37 in Wichita, KS. The cause of death hasn’t yet been determined, and he had been living in the area for the past year, according to reports. Lamo moves around alot, thanks to a rather interesting personality that could best be described as on the autism spectrum. When I met him, he had the symptoms of obsessive-compulsive disorder and was later diagnosed with Aspberger’s. One of his quirks was that it would take him a while to leave my apartment every morning: he had a sequence of steps to follow in a very specific order before he could walk out the door.
Lamo was a study in contradictions: both very bright and very socially awkward, a Sheldon Cooper before his time. He had a high sense of morality. At the time Lamo stayed with me, he had been arrested for breaking into several different computer systems, including that of the freelancer database of the New York Times. His method was to find an open Web proxy server and use that to gain entry inside a corporate network. (It is still a common entry point method, although many companies have finally figured out how to protect themselves.) He never profited financially from these attacks, instead he would often leave hints on how a company could close these proxies and improve their security. He was sentenced to house arrest for the Times attack.
At the time we met, he was called the “homeless hacker” – not because he was living on the streets, but because he was young and had no fixed address, and would go from couch to couch as the mood took him. I offered him a place to stay and a chance to get to know him better, thinking how cool could that be? Little did I know.
When I told my then-teenage daughter about his impending visit, she was rather incredulous (you have someone wanted by the police staying with us) but ultimately she was won over by his geek cred – she had a problem with her cell phone that she recalls him fixing in a matter of seconds.
Well, Lamo went on get a degree in journalism, ironically enough. He was very connected to the tech trade press, and Brian Krebs recalls his various interactions with him in this post.
Lamo is remembered in various tributes in the past few days with his role in the Wikileaks/Cablegate case of 2010, when he divulged the name of Private Manning to the feds as the leaker. Both then and now, his decision was vilified in the hacking community, with numerous online threats.
I had a chance to speak to Lamo back in 2011 and recorded the interview for ReadWrite, where I was working at the time. It covers a lot of ground:
He has some very wise comments about the importance of government secrecy, and the freedoms that it enables for us all. Lamo saw the Manning case from the other side, as a case that would be eventually remembered supporting our freedoms. It was a real issue for him, because as a hacker he could certainly understand what Manning was trying to do, but as someone who also understood the role of our military he couldn’t in good conscience allow her to leak all that data. When Manning contacted Lamo he had a crisis of conscience and made his decision. He struggled over harming Manning, whom he considered a friend, or harming countless others who would be placed at risk because of Manning’s leaks. He wishes Manning had come to him before making the documents public.
This is certainly an interesting position for a hacker to take, to be sure. He was vilified in the hacker community because of it, but I think he made the right decision. “Who would have thought that when we first met ten years ago that I would have been involved in the single biggest intelligence leak in history,” he told me. How true.
He continued to work as a security consultant, helping corporations understand better security practices as well as going out on the speaking circuit. Ironically, his preferred method of communications more recently was FedEx! “I’m a little bit of a Luddite these days,” he said.
Lamo left this planet far too soon. He was a very smart guy and had a very solid moral compass, and those two traits guided his actions all his short life. I am sad that he is no longer with us, and hope that his life can be noted and celebrated for his accomplishments, verve and significance.
In the past year, there have been numerous network printer vulnerabilities and new attempts to use them as a source of network attacks. Sadly, this is still a thing. Thousands of printers around the world are open and could be exploited. I wrote about this for the iBoss blog here.