Webinar for Citrix: Listen to Your Customers, How IT Can Provide Better Support

UntitledIT needs to provide the best possible support to its end users. Indeed, treating them as your customers is critical. We’ll cover some of the lessons learned from the best and worst customer-facing organizations (including developing profiles such as Mailchimp did at right) to see how IT can make improvements in this area.

Here are the slides for my webinar, and you also can access the one hour session recording here.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s