CIOUpdate: Five Questions to Answer Before Moving to VoIP

Voice over Internet Protocol (VoIP) telephony has the wonderful potential for cutting communications costs and delivering additional features. But making the switch isn’t a slam-dunk, and you could have potential problems that could end up costing you more money and time in the short-term as you try to adapt your infrastructure technology to handle voice traffic over what is essentially a data network.

Here are five questions that you should answer in an article I wrote for CIOUpdate before deciding on the appropriate system for your enterprise.

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