eSecurityPlanet: Online Backup Buying Guide

By now, you probably know that you can choose from more than two dozen different online backup services that take your desktop data and make copies of it in “the cloud.” (I maintain a list of many of them here.) They all work in a similar fashion: a small software agent monitors any new files that you create on your PC and it makes copies of them over an encrypted link to the provider’s Internet data center. With so many similar contenders in the field, how do you know which to choose? Here is an article that I wrote for Internet.com that reviews your options.

IT Expert Voice Webinar: Understanding Windows 7 Security Features

What has changed for the better and worse with Windows 7 when it comes to endpoint security? There are some improvements to the built-in firewall and encryption features, remote management as well as better integration with Microsoft’s Network Access Protection services in Windows Server 2008. This panel will discuss these and other topics and talk about what are the security implications when you make the migration to Win 7 in your enterprise.

Join me as I moderate this webinar panel on March 11th at noon CT. You can register for this free event here, and check out other content on ITExpertVoice.com about Windows 7 topics too while you are at it.

Taking credit card payments via the Internet

It all started when one of my clients wanted to pay me with a credit card. It is odd that I have been in business for 18 years and this is the first time that I have been paid in this way. It is doubly ironic in that I used to teach classes on eCommerce back in the early days of the Web and hadn’t ever gotten around to getting a merchant account, which is what you need to take credit card payments.

If you want to accept credit cards, you enter a brave new world where there is an entire collection of jargon to use your secret decoder ring. For example, “discount rate” is the fee that the card issuer (like American Express or Visa) charges you per transaction. Typically these are anywhere from one to four percent, depending on a series of circumstances. Then there is the “virtual terminal” which is a series of Web-based services that allow you to enter the credit card number in your browser and have the transaction completed online. These replace the typical credit card swipe machines that you see in every retail shop.

Since my client wanted to use their American Express card, my first stop was to try my business bank, Bank of America, and see what they could offer me. Online had limited information but I tried the 800 number and got nowhere fast. They suggested that I talk to Amex and see what they could do for me. Within about 30 minutes I was setup with an Amex merchant ID and could start accepting their card via a telephone response number. The issue was that the transactions would take some time to clear and actually end up in my bank. They could also sell me their virtual terminal software, called Payment Express, which would be an extra charge of $20 a month. Amex has many different options that can easily get confusing – my recommendation is if you want to go this way, first sign up online to access your account and then read the various screens that describe Payflow, Payment Express and their physical card payment terminals.

In the interests of research, I pressed on to see what else is available.

Paypal was my next stop. While you can process some credit card payments, once you get beyond a few hundred dollars you need to have a Paypal business account. This means $30 a month, plus transaction fees of 2.4 to 3.1% to use their virtual terminal software. Here is a description of that process.

Intuit was next. Their merchant services are $13 a month, and it took about a day to set me up. They also have their own virtual terminal software and their home page takes something to get used to. They also charge less per transaction, with fees ranging from 1.9 to 2.9%. They have a great series of online demos here on their Web site.

So which do I recommend? If I had to start over knowing what I know now, I would go first to Inuit. They are geared towards their online product, they have a simple sign up process, and if you already use Quickbooks they can integrate with that too if you end up with lots of transactions. (I have been a happy Quickbooks user for nearly two decades, starting with the DOS version, can you believe it?) I would steer clear of Paypal, I just think they charge too much for too little.

There are dozens of other payment processors online, and this isn’t meant to be a comprehensive review. And feel free to share your own experiences on my blog or via Twitter.

Outbound content compliance using Global Velocity

Looking to do a better job monitoring all of your network’s applications portfolio? The GV-2010 is a unit designed to give you very granular control over how your end users use particular applications, and inspect all of your content leaving your network.

We tested the appliance on a small network in February 2010.

Global Velocity GV-2010
Globalvelocity.com
St. Louis MO
314 880 2900

Kace Kbox: Best Way to Massively Migrate Windows XP Desktops to Windows 7

Kbox (which recently was acquired by Dell) is used to manage and control desktop system images that contain user files and applications and — with its Systems Management Appliance, sold separately — to do PC inventory and audits. It also works with both virtual and physical machines too. Unlike the PC Mover and Zinstall approaches, they are designed for large-scale deployments of hundreds or more PCs.

You can watch my screencast review here at ITExpertVoice.com:

http://itexpertvoice.com/home/kace-kbox-best-way-to-massively-migrate-windows-xp-desktops-to-windows-7/

Codeless Ajax Development with Alpha Five

Alpha Five is a powerful database and Web applications server and development environment that has been around for many years and continues to get more powerful but not at the expense of ease of use. There are numerous tutorials

You can watch my screencast video here: http://webinformant.tv/alpha5.html

We tested Alpha 5 v10 on a Windows XP running SP2 in February 2010.

Documentation, copious code examples and videos:

http://docs.google.com/View?id=d52ghw8_92f9r2m4dx

http://www.ajaxvideotutorials.com/videos/help/01intro/

http://65.75.250.238/webApplicationDemoV10/default/index.a5w

Alpha Five v10

http://alphasoftware.com/products/v10/

70 Blanchard Road,
Burlington, MA 01803
781.229.4500

Prices: Developer $349
Application Server $599, both for $799
Unlimited Runtime licenses $599
Windows XP or later required with at least IE v7 or Firefox 3.0

Datamation: Virtual Machines: Running Virtual XP in Windows 7

With the release of Windows 7, companies looking to replace aging Windows XP PCs have an opportunity to use a variety of new tools to run a virtual machineversion of XP co-exist inside the newer operating system.

The trouble, however, is that each virtual machine option has its advantages and disadvantages.

In my latest article for Datamation, I look at using Laplink’s PCoverZinstall.com, and Microsoft’s own XP Mode solution as ways to bring up a virtual XP machine.

Email to SMS gateways

Ever wanted to send someone a text from an email message? Those of us of a certain age that don’t want to do a lot of typing on our phones and are at our computers can use these simple gateways. Just enter the phone number and the rest of the email address here, and it will be sent to the appropriate phone.

ATT number@txt.att.net (no leading 1, just ten digits)
Sprint number@messaging.sprintpcs.com
T Mobile number@tmomail.net (start with the number 1 and then use all ten digits)
Verizon number@vtext.com

More gateways can be found here.

Barbie the coder

So the big news last week was the latest “occupation” for Barbie is a computer engineer, whatever that means (I guess let the perennial hardware versus software debates begin). Maybe it is time to retire that “math class is hard” speech chip once and for all and replace it with some often-used Linux shell commands. Or maybe this should be a lesson for our daughters: persevere past the polynomials, and you too can code. Or design circuits.

Personally, I am glad to seek Geek Barbie, with her hot pink netbook and matching Bluetooth headset. (And what is up with all the different Bluetooth headsets on 24, anyway? Didn’t anyone at CTU’s IT department get involved?) It is about time. We need role models wherever we can find them in the popular culture. And while you might have issues with Barbie’s unrealistic and unobtainable, ahem, dimensions, the fact remains that she has paved the way. Just take a look at the history books:

Barbie joined NASCAR twelve years ago, now we have that hot GoDaddy babe Danica Patrick racing at Daytona this past weekend. And as an astronaut in 1965, she was certainly ahead of Sally Ride nearly two decades later, who incidentally was at Stanford just before my time there. She has already run for President, twice. And last year she came with her own tramp stamp, what could be more hip than that? So she is a bit behind the times in the tattoo department.

Back when I went to college and grad school, in those dark pre-PC days of the 1970s, we didn’t have any girls, let alone ones that looked like Barbie, in the nerd classes. In my dorm at Stanford, it was 297 guys, 3 gals. This was the fabled Crothers Memorial engineering dorm – the dorm that played such a significant role in the early PC era that a Silicon Valley company was named after it (Cromemco Computers). I mean, how pathetic and nerdy can that be? But I digress.

I realize that the male/female engineering mix is changing – at the recent iPhone app dev class that I attended, there were two women out of a class of 20. This semester the breakdown is 4 out of a class of 45. Still not great. So how can we get more women into the computing field? Certainly not by offering hot pink computer cases, although there is something to be said for that.

I think it goes back to elementary school, where we need to encourage basic math and analytical thinking for girls early on. People that turn into great engineers love to take things apart and put them back together and have a natural curiosity about how the world works. I remember when my brother and I were growing up, we were constantly breaking stuff (the difference was my brother could actually fix things (who went on to become a EE) doing this all the time. Let’s destigmatize girls doing this. Barbie is a great first step.